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Hitachi ICT Solutions
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With our unparalleled industry knowledge and SAP expertise, we help our clients to accomplish their business objectives by integrating their processes, technologies and people in the most seamless, cost effective manner. We achieve this with a variety of SAP services including management, SAP strategy conceptualization, change management, project management, design, implementation, application maintenance etc. based on our proven methodologies and pool of highly-skilled SAP consultants/project managers.

Our SAP Service Portfolio

At Hitachi, we offer a myriad of end-to-end SAP services including:

  • Consulting
  • Project Management
  • Change Management
  • Installation & Setup
  • Design & Implementation
  • Customization
  • System Integration
  • User Training
  • Maintenance & Support
  • System Upgrade/Migration
  • Application Maintenance Outsourcing (AMO)

In Application Maintenance Outsourcing (AMO), Hitachi offers flexible and cost-effective services to help organizations reduce total cost of ownership, enhance productivity, and improve ICT service execution and business application reliability resulting in enhanced ROI in ICT.

Our SAP Functional Expertise

  • Business Intelligence (BI)
  • Customer Relationship Management (CRM)
  • Enterprise Information Management (EIM)
  • Enterprise Performance Management (EPM)
  • Enterprise Resource Planning (ERP)
  • Governance, Risk, and Compliance (GRC)
  • Human Capital Management (HCM)
  • Manufacturing
  • Mobility
  • Product Life-cycle Management (PLM)
  • Service and Asset Management (SAM)
  • Supply Chain Management (SCM)
  • Supplier Relationship Management (SRM)
  • Sustainability

Our Industry Focus

  • Manufacturing & Industrial
  • Financial Services
  • Public Sector/ Government / Education
  • Trading & Distribution
  • Retail & Services
  • Chemical and Pharmaceutical
  • Food & Beverage/Consumer Packaged Goods
  • Engineering & Construction
  • Communications, Media & Entertainment
  • Energy
  • Healthcare & Life Sciences
  • Aerospace & Defense
  • Utilities
  • Oil & Gas
  • Others

Our Project Management & SAP Implementation Methodologies

Hitachi's proven project management methodology, HiCARE II has been adopted in successfully implementing numerous large-scale, complex, global enterprise ICT projects.

HiCARE II project management methodology

For SAP implementations, Hitachi adopts the Accelerated SAP (ASAP) methodology - the SAP roadmap for implementing SAP solutions in a cost-effective, speedy manner. ASAP provides a proven, repeatable implementation methodology to streamline projects and achieve lower total cost of implementation (TCI). Business Add-ons to ASAP extend the methodology with modular business implementation content and additional methodology and governance frameworks.