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Hitachi ICT Solutions
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ICT Solutions & Services

Hitachi ICT

This section is for existing customers only.

We are a customer-oriented company and want to do everything possible to ensure your success in using our system. To this end, we have developed this area to:

  • Track each reported technical question, request and error via an Incident Tracking System that will assign a unique tracking number for future reference by customers and internal staff to ensure successful resolution.
  • Act as an interface between the customers and support consultants to ensure that the appropriate documentation has been provided to co-ordinate a timely response and resolution.
  • Provide useful information and tips.

Please click here to access the helpdesk.

If you are an existing customer and do not have an online support account, please contact us via our enquiry page.

Hitachi JP1

This section is for existing customers only.

For Hitachi's JP1 existing customer, please email to our support team at